Due to the custom and digital nature of our product, we cannot accept returns. However, if you received your order and there is an error in the file itself (Misprinted pages, cut off text, wrong letter design, missing elements, incorrect fonts.) contact us with your order number and the issue you're experiencing.
LDR Prints is not responsible for any user caused errors such as: spelling errors, wrongly selected graphics, wrongly included photos, misplaced/incorrect artwork added by the user or other incorrect selections. Because these products are digital in nature and cannot be “returned” the sales of all digital products are final.
LDR Prints cannot be held responsible for delays caused by unforeseen or uncontrollable events such as: website malfunctions, computer malfunctions, mechanical problems and/or driver errors.
If you wish to make a claim for an exchange/return please get in touch through our contact form and we will review your order to determine the error claim.